Frequently Asked Questions

Everything you need to know about gear, shipping, and performance.

How do I know which size of equipment is right for me?

We provide detailed sizing charts on every product page. For personalized advice on bats, gloves, or protective gear, you can contact our equipment specialists via live chat.

What is your return policy for used sports gear?

We offer a 30-day return policy for items in original, unused condition with tags attached. Please note that for hygiene reasons, compression wear and mouthguards cannot be returned once opened.

Do you offer international shipping for heavy equipment?

Yes, AJ Sports ships worldwide. Shipping rates for oversized items like weight benches or basketball hoops are calculated at checkout based on destination and weight.

Are the products sold on AJ Sports authentic?

Absolutely. We are an authorized retailer for all brands we carry, including Nike, Adidas, Wilson, and Rawlings, ensuring you receive 100% authentic professional-grade gear.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.

Do you offer team discounts for bulk orders?

Yes, we provide special pricing for schools, clubs, and professional teams. Please visit our 'Team Sales' page to request a custom quote for your organization.